PAIA & POPIA Notice

This notice is published in terms of the Promotion of Access to Information Act, 2 of 2000 (PAIA) and the Protection of Personal Information Act, 4 of 2013 (POPIA). It sets out what records we keep and how to ask for access to them.

• Entity: Williams & Co Paint Contractors [to confirm]
• Registration number: [to confirm]
• VAT number: [to confirm]
• Contact channel: email and phone below (we do not publish a physical address)
• Information officer: [to confirm]
• Email: williamsandcopropertygroup@gmail.com
• Phone: 079 435 6308
• Office hours: Monday–Friday 08:00–17:00

• Enquiries, quotations, specifications and accepted orders.
• Project records: site notes, photographs, product batch and guarantee paperwork.
• Invoices, financial and tax records.
• Employee and supplier records.

Some records are held because other legislation requires it, for example the Companies Act, the Income Tax Act, the Value-Added Tax Act, the Basic Conditions of Employment Act and the Occupational Health and Safety Act. Records of that kind are available only as those Acts allow.

1. Send your request in writing to williamsandcopropertygroup@gmail.com, marked for the attention of the information officer.
2. Include your full name, contact details, a clear description of the record you want, the form of access you prefer, and, if you are requesting on someone else’s behalf, proof of your authority.
3. State the right you are seeking to exercise or protect, and why the record is required for that purpose.

You may use the prescribed PAIA request form published by the Information Regulator (South Africa), but a clear written request is enough for us to start.

Access to your own personal information is provided without a request fee. For other records, the fees prescribed under PAIA may apply, including a reproduction fee for copies. We will tell you what any fee will be before we process the request, and no fee is charged without your agreement.

We aim to respond within 30 days of receiving a complete request. Where the request is complex or involves a third party, PAIA allows an extension, and we will tell you in writing if that applies. We may refuse a request on the grounds PAIA permits, for example where a record contains someone else’s personal information, commercially sensitive information, or legally privileged material. If we refuse, we will give you our reasons.

You may ask us to correct or delete personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or obtained unlawfully. Send the request to williamsandcopropertygroup@gmail.com. Full detail on what we hold and why is in our Privacy Policy.

If you are unhappy with how we have handled a request, you may lodge a complaint with the Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. Email POPIAComplaints@inforegulator.org.za or general enquiries enquiries@inforegulator.org.za.